Question

new phone set up but not connecting to services?

  • 3 August 2020
  • 1 reply
  • 35 views
S
Rank

I have received my new phone but at the moment I can’t connect to ID through it? What do I need to do? 

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Sally1907,

 

Is this a new contract you’ve purchased or an upgrade?

Have you tried restarting the handset?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?