Question

New sim/phone

  • 3 November 2018
  • 1 reply
  • 96 views
M
Hi, purchased a new I phone se with Id SIM card earlier today, says in packaging it should automatically activate once inserted? It doesn’t!

ive been on website and tried everything that is recommended and still no working phone?

have a very disappointed 11 year old girl on her birthday 😡

1 reply

Ryan
Rank
Userlevel 6
Badge +10
Hi @Mikelee,

I am very sorry to hear that your SIM card has not been activated. Is this still the case?

If so, the quickest way to have it sorted would be by contacting our Live Chat team here. Let me know how you get on.

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

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