I've recently upgraded my phone from a Sony Xperia M4 aqua to the Xperia XZ2. I kept the same sim card and put it into my new phone.
Everything has been working fine and so I downloaded the ID app on my new phone. Upon signing in to the app it stated that the sim needed activation, even though its a old sim that I've had for 5 years.
I did this and received a text from ID saying it will be activated within 24 hours. In the meantime I have lost all network coverage and mobile data. There was also a quick message saying 'voice not available' which disappeared within a second so I can't tell what it said.
I'm going away tomorrow so I need to know if my network will return upon 'activation' even though my sim was already activated or has my ID app messed up everything by trying to activate a old already active sim?
Help would be greatly appreciated!
Best answer by Ryan
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