Question

PAC not working

  • 10 June 2020
  • 2 replies
  • 27 views
Mmiller2802
Rank

Hi there, 

 

I have recently joined ID mobile and have been given a pac code from Voxi, 

 

I have entered this code in both the app and there online facility but both says this isnt correct but I have double checked with Voxi and everything is.

 

 

 

2 replies

Mmiller2802
Rank

Any help would be great or I will have to leave ID.

P
Rank
Userlevel 4
Badge +2

Hi @Mmiller2802 

Welcome to the iD Community.

Please contact our Live Chat team who are able to look into your transferring your number.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on this page, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

Thanks,

Pearl

I request not to message me directly, as this is currently not being monitored.

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