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PAC transfer problem

  • 22 January 2021
  • 1 reply
  • 36 views

I submitted a PAC request on 30th December and it has not yet activated. Still getting charged by current provider and have tried multiple times to contact customer servicess. Not a great start to a new contract. 

 

Should i resubmit PAC request?

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Best answer by Ryan 26 January 2021, 12:09

Hi @ianm,

We’re sorry to hear about this, it’s likely that the submission has not been successful due to those timescales. We’ll send you a PM to have this sorted manually.

Ryan

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Userlevel 7
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Hi @ianm,

We’re sorry to hear about this, it’s likely that the submission has not been successful due to those timescales. We’ll send you a PM to have this sorted manually.

Ryan

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