Problems after transferring number from EE
I have recently transferred my old number across from EE to Id mobile. The problem I have is that the ‘new’ number that came with my new phone is still active, so now when I send a text it comes from the new number and not from my own mobile number. I have gone into settings on my phone to try and change this but the new number is set as the default for sending messages and has been greyed out, so I can’t amend. Can anyone help please? Thanks
Userlevel 8
+9
Hi @FunCook 42
Porting your number just require patience and need few days for everything to work smoothly again. If you requested a port in last couple of days just give it a little bit more time and everything should go back to normal.
You can from time to time reboot your phone to see if a wee refresh can improve things for you.
Regards
Porting your number just require patience and need few days for everything to work smoothly again. If you requested a port in last couple of days just give it a little bit more time and everything should go back to normal.
You can from time to time reboot your phone to see if a wee refresh can improve things for you.
Regards
Userlevel 2
+6
Hi Funcook42, if you are using an iPhone take a look at the best answer here to see if this can help you too.
https://idmobile-en.insided.com/ask-a-question-18/wrong-number-still-showing-in-messages-after-port-536
-Phil.
https://idmobile-en.insided.com/ask-a-question-18/wrong-number-still-showing-in-messages-after-port-536
-Phil.
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