Two Brand New Phones: both sims are coming up with the same number

Morning @DuncanRand 

Sorry to hear you are having trouble with your new devices - what are they? iPhones or Android? 

If they are iPhones are they linked to the same Apple ID? Click here for some advice on how to resolve potential iMessage errors with your number, if however you are on an Android device give the below a try 

• Open Android Messaging app
• Tap the 3 dots in the top right corner
• Tap Settings
• Tap Advanced
• Scroll down to Phone number and tap this
• Update the number 

Hope this helps 

Richard C

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