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Waiting for my order to be accepted (it's been well over 24 hours)

  • 25 August 2018
  • 1 reply
  • 939 views

It's been well over 24 hours since my order confirmation email of the phone and contract, but I am yet to receive an acceptance email. I ordered the phone on Thursday well before 5pm meaning it should have been with me on Friday, but nothing has arrived and its now Saturday. I read on the 'delivery' page of 'help & advice' that I can track my order, but I can't find this anywhere on the website? Can someone help me please? I won't be at this address for long so need this to arrive ASAP
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Best answer by Mohammed 27 August 2018, 15:37

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Userlevel 7
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Hey @HarryWarner,

I believe that this was responded to over on Social Media over the weekend.
If you need any further support regarding account related queries, you can message us there.

Alternatively, if it's just general advice, you can post this here.

Mohammed

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