My daughter is in Denmark right now, but I forgot to turn on roaming service for her before she left. I was trying to do it online but the new app needs to re-register and need the code to be able to do it, but she is in Denmark and can’t receive the code. Any other ways to be able to turn on roaming service or be able to register without the code?
Many thanks!
can’t register new app becuase roaming service not on
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Okay
Otherwise try the iD Live Chat or use Facebook Messenger to get help from iD customer service. The advisers work until 6pm at weekends.
Hi
Unfortunately the code would need to be used to register under any circumstance, do you still require assistance with turning roaming on?
If so, please let us know so we can get in touch and take a look.
Tom
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