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downloading eSim when already have a physical Sim

  • 8 June 2024
  • 1 reply
  • 27 views

What happens if i download the eSim when I already have my existing physical Sim in the phone? How do I transfer my number from my old network?

Hey there @Lozzom

 

Welcome to Community! Our apologies for the late reply, we’re very busy on community at the moment.

 

You can use an eSIM and physical SIM in the same phone, for sure. To transfer your phone number from another network to us, you need to fill the below form out:

 

https://switching.idmobile.co.uk

 

Thank you,

Tyler

 


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