Question

Error when submitting PAC code

  • 21 February 2023
  • 5 replies
  • 125 views

When I enter the number I want to transfer along with pac an error appears stating that the number are wrong. I have checked these several times.  Please help. 


This topic has been closed for comments

5 replies

Userlevel 7
Badge +10

Hey @Fionag,

Are you entering the correct Transaction number?

This should begin with 4.

You can check your Welcome to iD email which should have this number on there.

If you still have issues, let us know here.

Mohammed

where do i find my ID mobile number so I can send my PAC

Userlevel 8
Badge +9

where do i find my ID mobile number so I can send my PAC

Put your new iD SIM card into a phone, and call or text a friend, or family member.
They should be able to tell you your mobile number.

Otherwise, it should be shown on the invoice you received with your order items.

Good luck @Roisinblack

I’m waiting for my SIM.  Sorry thought it was on my paperwork 

Userlevel 7
Badge +7

@Roisinblack,

I would advise to wait for the new SIM to be delivered before processing the port, incase the SIM is lost or delayed.

If you struggle to find the number once the SIM is delivered, please let us know.

 

Kash

Why iD Mobile?