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How do i find my Transaction ID so I can port my number?

  • 28 June 2020
  • 1 reply
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Hi...I've ordered a sim only deal online and going to port my number with me with pac code...on the transfer page its asking for the transaction number off the receipt..obviously  I ain't got a store receipt as it's an online purchase...would any one be able to tell me where to find it or will the transaction number be my order number...thanks in advance 

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Best answer by Mohammed 9 July 2020, 20:05

Hello @Zetecs72,

 

This is found on the Invoice when the SIM is sent to you.

Usually in the top right corner of the invoice is the Transaction number/ID.

 

If you don't have this, then when you receive the SIM, pop it into your phone, head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount and register for an iD Contract.

Then enter the details of the purchase.

After registering, click My Services > Keep your number

 

Mohammed

 

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Hello @Zetecs72,

 

This is found on the Invoice when the SIM is sent to you.

Usually in the top right corner of the invoice is the Transaction number/ID.

 

If you don't have this, then when you receive the SIM, pop it into your phone, head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount and register for an iD Contract.

Then enter the details of the purchase.

After registering, click My Services > Keep your number

 

Mohammed

 

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