The sim is inserted. It seems to have 2 “eSIM’s” one is the number from the old (o2) phone and the other is the pre-PACS ID mobile number. I have no idea how to change the settings to get the phone working. WIFI and apps are fine. It is the cell (phone) that isn’t working.
My new ID mobile phone will not connect to the ID mobile network.
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Have you activated the new iD eSIM in your handset,
Hey there
To confirm, did you activate the SIM card?
Also, is the same issue still persisting now please?
Thanks,
Tyler
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