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I joined ID last night and used an eSim, which bc installed ok. I have taken out my old sim card and my 4G/data is working but I don’t seem to be able to make or receive voice calls. I used a PAC code to keep my number, and apparently my texts come up as me with others… so why can’t I make voice calls? I do have signal (not the best but it’s there and more or less enough for 4G use), & I have restarted my phone a couple of times just in case… does it just take a while to get going?!

Hey there @Jen If Fur, welcome to Community!

 

Have you tried restarting your phone?

 

Have you also tried to reset network settings?

 

What phone do you have please?

 

Thanks,

Tyler

Don’t worry about it. I fixed it for myself - nearly a week of waiting, I gave up on this as a means of assistance. 

Hi @Jen If Fur,

Sorry to the delay.

I’m glad to hear that your issue is resolved.

If you require further assistance, please let us know.

 

Kash

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