Can anyone using IPhone confirm they have 4G when making calls (4G calling or VoLTE) - I recently joined today and my calls keep reverting to 3G and I have no VoLTE option in voice and data - my 3 SIM card didn’t have that option either however it still made calls over 4G - I using IPhone 13 Pro with an eSIM installed - any help or feedback appreciated
Only have 3G calling
Are you using the latest iOS on your iPhone,
Have you got an old network profile from another provider on your iPhone?
Have you tried a NETWORK RESET on your iPhone?
My iPhone, with a physical SIM, uses 4G Calling (VoLTE).
The VoLTE settings option is probably down to the service provider,
My iPhone’s Settings > Mobile Service > Mobile Data Options > Voice & Data, only has options to select 4G, 5G On or 5G Auto.
Nothing under Settings > Phone either, only an option to enable Wi-Fi Calling.
I’m not sure UK service providers have a VoLTE setting for iPhone devices, with 5G capability.
Have you tried https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool?
Sent you this on the other post I made but worth copying it here
- I think I found the problem or the solution however you want to look at it - I had been running both SIM cards - 3 physical has my original number the one every knows has of me and now I’m the process of moving to my Id eSIM - so have both installed and switch between the 2 until I worked out this problem
Since resetting network settings and selecting my iD as primary it seems to have forced 4G calling over I’m now confident I can switch my number and start using it on iD- was wondering why nobody else seemed to have this problem but all sorted now
Hi
Glad to hear you’ve found a solution to this one, welcome to iD Mobile.
Tom
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