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porting incomplete

  • 5 April 2022
  • 2 replies

Userlevel 1


I have ported my number to ID mobile from Plusnet, when I make a call or SMS from my new phone it registers on the receiving phone as coming from my ported number, however, if I try to call my number it is still rooted to my old phone.

Please help

Many Thanks


2 replies

Userlevel 1

Hmm appears to be now be solved, happy days!

Userlevel 6
Badge +6

Glad to hear that, @Kimyfa. It can sometimes take a few hours for the port to fully complete. Welcome to iD Mobile, hope you enjoy your time with us :)


Thank you,



Why iD Mobile?