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what is the id mobile number?

  • 3 January 2021
  • 3 replies
  • 84 views

I’ve just moved to ID and I’ve put my package number in but it also asked for your is mobile number- is this your mobile number or the number that is on the receipt? I have a mobile number on my Carphone warehouse receipt and put that number in. Is that correct?

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Best answer by Ryan 5 January 2021, 18:18

Hi @Niamhtoethomas98,

That’s correct, we require your assigned iD Mobile number to find your account to apply the PAC code to, so it will be the one from your order invoice.

Ryan

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3 replies

How do I find out where my id mobile number is? Thanks 

Userlevel 7
Badge +9

Hi @Joshr69@hotmail.co.uk,

It should be printed at the top of your bills. It may also show up with the ‘About Phone’ section of your settings.

Ryan

Userlevel 7
Badge +9

Hi @Niamhtoethomas98,

That’s correct, we require your assigned iD Mobile number to find your account to apply the PAC code to, so it will be the one from your order invoice.

Ryan