Question

No Internet access when not in a WiFi area.

  • 7 August 2019
  • 1 reply
  • 75 views

Can't use Internet, including whatsapp unless in a WiFi area. Assuming issue with roaming?

1 reply

Userlevel 6
Badge +6
Hello @sezcurtis,

If you are Roaming, it sounds like this would be an issue with your settings.

We've got tonne's of topics already created in our International & Roaming section of our Community (which I've moved your post to).

We'd recommend reading these before making a topic as you'll often find the answer to your question there.

You can start with following all the steps found here: https://community.idmobile.co.uk/international-roaming-48/how-to-prepare-your-phone-for-a-trip-abroad-182 (Please also see the first reply to this post which contains an extra step)

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