Hi, both my father and I are having trouble sending text messages from the UK to non-UK numbers. The error generated is Error 28. We're both on iD, I have a Hauwei Honor Play and my father has a Motorola Moto G4. International features enabled on both our accounts. He is unable to send messages to a friend in France, I cannot send to my uncle in Germany. I've checked that the numbers are correct and formatted correctly (i.e. country code is correct). Any ideas?
***edit***
Additionally I cannot call my uncle's German landline number from my phone in the UK - I get a voice message saying that I have used up my allowance? Is this because I have my out-of-allowance cap set to £0, and any calls/SMS to a foreign number are not included in the base allowance?
icon
Best answer by terrywebbs 1 January 2019, 13:51
View original