Green text messages are failing to send

  • 16 January 2021
  • 1 reply
  • 22 views

i joined id mobile only 4 days ago and ported my number over to the network. i haven’t had any problems with green messages. they have been sending fine and then today i went to send a green message, it was failing to send. i have tried every step, turning my phone off and on, making sure my number was the sending number. i have tried everything. what can i do?


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1 reply

Userlevel 6
Badge +4

Hi @bethwilson22 

We are sorry to hear this. There was an unplanned outage on 16/01/21 which had caused the SMS issue. This has been resolved now so you should be able to send/receive text messages. Feel free to message us if you are still unable to send/receive SMS.

 

-Mohsin

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