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iPhone 11 getting warm

  • 16 October 2019
  • 2 replies
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Userlevel 1

I have had the iPhone 11 from Id Mobile for about two weeks.  I am finding that any extended use, eg listening to music, is resulting in the phone getting uncomfortably warm on the one side. Even just asking this question is making it very warm, my hand is tingling.  Anyone else having this issue?

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Best answer by Kevin 17 October 2019, 12:22

Hi @NetteFubar and welcome to the iD Mobile community here.

I haven’t held an iPhone 11 yet myself to be able to tell you if this is nothing to worry about.  However if you happen to have a Carphone Warehouse branch nearby to where you live then you can run the phone in there to have one of the team there have a look.

If the phone is faulty they’ll be able to assist you with potentially getting a faulty exchange for a new replacement.

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Userlevel 5
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Hi @NetteFubar and welcome to the iD Mobile community here.

I haven’t held an iPhone 11 yet myself to be able to tell you if this is nothing to worry about.  However if you happen to have a Carphone Warehouse branch nearby to where you live then you can run the phone in there to have one of the team there have a look.

If the phone is faulty they’ll be able to assist you with potentially getting a faulty exchange for a new replacement.

Userlevel 1

Okay, thank you, will take it in

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