Just wondered how many other people like me have a lovely new IPhone X or XS and aren't able to use it 4 days after launch? I put my SIM card in and it doesn't connect to the ID Network.
ID know about the issue and are working on it, but after 4 days are still not able to give me a resolution timeframe. I have wasted about 10 hours with ID, apple store, apple care and carphone warehouse trying to find out what was wrong. On advice of carphone warehouse I even sent the first phone back as they said it must be a hardware fault. Only on Sunday evening I got an email from ID saying that the issue was their end.
Just wondered how many others out there are affected, and what you have been told?
I have been told to expect an email tomorrow (25th September) with an update (not a fix).