Question

No news on PAC Code

  • 25 March 2021
  • 3 replies
  • 19 views
FrankieJW

Hello,

 

I filled in the PAC form with my PAC code but haven’t heard anything back, it’s nearly been a week and need my new SIM to be working.

 

Thanks,

 

Frankie

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3 replies

Mohsin
Rank
Userlevel 6
Badge +4

Hi @FrankieJW 

We are sorry to hear this. Just to confirm, did you fill in the form below? 

https://switching.idmobile.co.uk/

Also, are you porting your number over from a different network other than iD?

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
FrankieJW

Yeah I filled in that form, I’m transferring from virgin mobile.

Mohsin
Rank
Userlevel 6
Badge +4

Hi @FrankieJW 

We are sorry to hear this. Please speak to our Live Chat | iD Mobile Network team who will be able to look into this for you. We’re also contactable on Facebook and Twitter if you use those platforms. If you have trouble using those services then please let us know here and we’ll offer further support.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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