Question

SIM ACTIVATED, 24 HOURS PASSED, STILL NOT WORKING!

  • 25 August 2020
  • 1 reply
  • 69 views

Userlevel 1

My sim has apparently been activated. 
I have waited over 24 hours. 
I restarted my phone. 
put my sim in and out. 
Yet here I am with nothing. 

I have activated as you can see and I still have no service.

HELP

 


1 reply

Userlevel 4
Badge +10

Hi there @TheNicholas03 

Have you previously been able to use an iD Mobile SIM with the phone you’re using?  As some phones can be locked to only work with specific networks, so you’d need to request the previous network unlock the phone if you’re unable to use another networks SIM’s.

Could you try the SIM in another device for us?  Just to see if things fair better there.

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Why iD Mobile?