Hi
im trying to register a new account, but as my iPad Air cannot receive SMS messages, I am unable to receive the 8-digit security code. Any suggestions?
Thanks in anticipation.
Userlevel 7
+7
Hi @Liz Chapman ,
Sorry to hear that you are unable to get your security code to register your account.
Please could you try placing the SIM in a mobile phone and you should be able to get the code when you resend the code.
Once this is done you can pop the SIM back into the iPad and it all should be working for you.
Kash
Sorry to hear that you are unable to get your security code to register your account.
Please could you try placing the SIM in a mobile phone and you should be able to get the code when you resend the code.
Once this is done you can pop the SIM back into the iPad and it all should be working for you.
Kash
Sorry to hear that you are unable to get your security code to register your account.
Please could you try placing the SIM in a mobile phone and you should be able to get the code when you resend the code.
Once this is done you can pop the SIM back into the iPad and it all should be working for you.
Kash
Thanks Kash, I will give that a try.
Userlevel 4
+10
If that doesn't work @Liz Chapman
Just give our Social Media Team guys a shout over at
http://facebook.com/idmobileuk/
http://twitter.com/id_mobile_uk
and they'll be able to reset your password for you as needed.
Kevin
Just give our Social Media Team guys a shout over at
http://facebook.com/idmobileuk/
http://twitter.com/id_mobile_uk
and they'll be able to reset your password for you as needed.
Kevin
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