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unlocking problems with iPhone 7plus

  • 11 January 2021
  • 2 replies
  • 14 views

I need to unlock my phone for use with another network/SIM card which has already been installed.  Is this possible or do I have to put the old card back in?

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Best answer by Ryan 13 January 2021, 13:08

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Its probably worth adding that I think the subscription on it ended a few days ago as I switched bank and couldn't get in touch with anyone at ID mobile to give them my new bank account for the direct debit.  I didn't have any online access at the time and had to go with a network that I could reach by phone and set up a new account/SIM.

 

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Hi @chrisdunley,

You can request an unlock by speaking to our Live Chat Team here. You may need to request a disconnection too if you have not had the chance to cancel the plan previously.

Ryan

Why iD Mobile?