Question

Cancel Order

  • 24 July 2020
  • 3 replies
  • 212 views

I recently ordered a Mobile Phone and Sim, but it is now a week and nothing has happened as the phone model is out of stock. I have been able to source this elsewhere, so wish to cancel my order. How do I do this?

 


3 replies

Userlevel 7
Badge +10

Hi there @Michael Tomlin 

We’ve sent you a private message just now so that we can help you with that order cancellation as requested.

We’re sorry for the lack of updates you had on the order to lead to this too.

I just need to know how to cancel an order I've just made. 

Userlevel 6
Badge +8

Hi @nickypick,

 

We can help you with that.  We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

 

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