I cancelled my contract via live chat on the 10th April 2020. But I have been billed up until the 2nd June. I’ve recently switched to Vodafone and no longer require the SIM card, so this has been disposed of. I understand that the Covid-19 pandemic is having an affect on ID’s ability to be able to serve their customers. But there should be a simple way to cancel your contract, particularly when it has reached it’s end. If this hasn’t already been done, please cancel my account immediately, or I'll no other option but to escalate the matter.
Best answer by AklimaRahman
I have sent you a private message with more details.