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Cancelling my sim only contract when lost sim

  • 9 January 2023
  • 1 reply
  • 126 views

Hello 

 

Please can someone assist me with cancelling my sim only one month rolling contract? I got it on 10th April 2022 and have been spending £10 a month but I do not need it any more. I have misplaced the sim. Please can someone help me cancel it?

 

Thanks

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Best answer by Mohammed 10 January 2023, 15:51

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1 reply

Userlevel 7
Badge +10

Hey @Caity Aitken,

Sorry to hear you are having trouble cancelling.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

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