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Close account while abroad

  • 12 January 2023
  • 1 reply
  • 27 views

I have moved overseas and need to cancel my ID account. When I log in to the app it says it will send a verification code, which I never receive.

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Best answer by Tom 12 January 2023, 17:20

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Userlevel 7
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Hi @Rob6262 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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