Question

dont recognise the phone number linked to my account

  • 12 July 2023
  • 2 replies
  • 65 views

I don’t recognise the number registered to my account.

I’ve closed the bank account attached to the bill payments so payment always goes to a legal firm to collect payments, 

 

I need to talk to a human to explain the above and set up a new method of payment.


2 replies

Userlevel 8
Badge +9

Unfortunately iD Mobile don’t have a telephone support helpline, @Hamish Russell Thoburn.

You can ‘talk’ to iD using online live chat at www.idmobile.co.uk/live-chat.

Alternatively, get assistance from iD privately using Facebook Messenger, or by Twitter DM. 

The customer support teams work until 8pm on weekdays. 

 

Userlevel 7
Badge +10

Hey @Hamish Russell Thoburn,

We can find the account via other methods of security also.

If you are having trouble with this, we can support via PM if needed.

Just let us know and I’ll send you a message here to pick up directly.

Mohammed

 

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Why iD Mobile?