How to report a fraudulent account

  • 15 April 2021
  • 5 replies

Who do i contact about fraud?

i have tried many times to contact iD Mobile about my account being made from fraudulent activity, i have even tried using the action fraud crime reference and now i keep receiving letters from a debt collector, please help me close this fake account.

Thank you

5 replies

Userlevel 6
Badge +8

Hi @telada,


We’ll drop you a Private Message now so we can take all the info from you and get this logged accordingly.



hi regarding my fraudulent case, i have just received a letter from iD mobile in regards to an invoice that is £608 to pay for, i don’t know why i’m receiving this as i have already put in concerns about this account being made from fraudulent activity

Userlevel 7
Badge +9

Hello @telada,

If you have any concerns or issues with this, please send us a message via our existing Private Message conversation we have with you.

We’ll be happy to address your concerns.




I too have recieved fraudulent letter saying will be taking money I dont even know the account....can someone please help

Userlevel 6
Badge +8

Hi @Chelle Harrison,


We’ve dropped you a Private Message regarding this now.