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I need help with cancelling my contract? I'm unable to login either?

  • 1 July 2018
  • 6 replies
  • 345 views
BenPentith2002
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I have broken my phone and forgotten my pin to allow it ti work in a new phone and have forgotten the password and username and i want to cancel my contract is there anything i can do

Need Urgent Help
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Best answer by Mohammed 2 July 2018, 15:32

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6 replies

Ryan
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Userlevel 6
Badge +10

Hi @jeanie46,

We have replied to your previous topic here: 


Please respond to us there if you need further help. 🙂

​​​​​​​Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
J
Rank
Userlevel 1

This phone was an upgrade last January and it worked for one day and never worked again.

J
Rank
Userlevel 1

I wish to cancel my contract and pay it up but my phone doesn’t work at all and never has done

 

 

Kevin
Rank
Userlevel 4
Badge +10

Hi @RW1991 

We’ve just sent you a private message here now so that we can help you with that request.

Please get back to us there and we’ll help further.

RW1991
Rank

Please could you also help me? I’m really struggling to find a way to contact anyone to gain access to my account so that I can cancel it. 

 

Thanks!

Mohammed
Rank
Userlevel 7
Badge +10
Hello @BenPentith2002,

That's quite unfortunate to hear.

We've PM'ed you with how we can get this resolved.

Mohammed

EDIT: I've renamed the topic so it's less intensive and clearer.
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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