Hi, I ordered the 30 day transfer and completely forgot to request the pac code now obviously the 30 days are up and I can no longer send texts or calls, is there any way I can find the pac code to move to a new provider? I tried to do it online but the option of doing it there is no longer available too?
Hi
The 30 day transfer is not a transfer, it’s a disconnection, this is if you want the plan to stop and disconnect the number in 30 days.
A PAC code would do the same, expect it’d do it when you’ve ported out to the new provider and it’d keep the number instead of losing it.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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