Solved

Answerphone not notifying me

  • 5 November 2023
  • 4 replies
  • 70 views

Userlevel 1

Hello, my answer phone service no longer appears to work properly: I am not receiving text messages to say I have voicemail messages (447782333123) - please will you advise?

icon

Best answer by andewhite 6 November 2023, 10:13

View original

4 replies

Userlevel 8
Badge +9

The mobile number quoted is the same for voicemail services on iD, SMARTY, and Three UK. I suspect iD voicemail service is operated and managed by Three UK (their network partner).

Seems users are being migrated to a new voicemail system, so you might need to set-up text alerts again - looks like menu option 5 > option 1 might turn on text alerts. 

 

Userlevel 4
Badge

It’s not his number, but 3 voicemails dial in number!

Userlevel 1

@andewhite thanks andewhite.  Weirdly the service appears to be up and running fine today!

Userlevel 7
Badge +7

Hi @AlSherren,

Welcome to the Community!

Glad to hear that it has been resolved.

Please let us know if you require further assistance.

 

Kash

Reply


Why iD Mobile?