I ran out of my bundle. I topped up this morning, it took my money but didn't give me anything. I bought a bundle not credit. I need to be able to use the phone. I missed a day's work because of this
Hi there
Have you spoken to our Live Chat Team since posting here regarding this? https://www.idmobile.co.uk/live-chat
If not, did the bundle eventually show that same day? Or credit even?
Is it showing on your bank account that a payment for a top-up definitely went through?
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