I can’t use my PAC code from current contract as there seems to be a problem when I put all my details in. I’ve tried many times to speak to someone but can’t ever get connected. I would now like to use the cooling off period to cancel the contract. The process of trying to get responses is too long and time consuming. I have received the sim but not used it.
Userlevel 8
+9
Hello
If you’re having trouble with live chat, try iD Mobile’s social media pages on facebook and twitter, where you can send a PM. Best to do this between 9am and 6pm so that you PM a real person at iD.
Messaging in the iD community isn’t real-time, so it could be several days or longer before iD read your post.
I also recommend looking at the 5 articles in the “Cancelling an iD Mobile Plan” section of the iD community.
Anyway, good luck.
Userlevel 5
+6
Hi
Thank you,
Rory
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