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Cannot checkout due to having less than 3 years of UK addresses

  • 31 January 2023
  • 7 replies
  • 424 views

I’d like to purchase a plan but have only lived in the UK for just under 2 years. Am I eligible to sign up, and if so, how can I make a purchase online?

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Best answer by andewhite 31 January 2023, 18:05

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7 replies

Userlevel 8
Badge +9

If you’re not buying a handset, get a pay-as-you-go iD plan, and set-up a recurring payment method. 

You’ll effectively have the same thing as pay monthly plan, without needing the UK address history (required for the pay monthly plan’s credit check).

Good luck @goronator

Thanks for your reply @andewhite

I’m wondering if I can set up a direct debit to pay for these pay-as-you-go iD plan?

Cheers.

Userlevel 8
Badge +9

Not sure - you’ll probably need to use a debit card as the recurring payment method.

I know that SMARTY Mobile (also on the Three network) allow use of PayPal as the recurring payment method in this situation.

Userlevel 7
Badge +7

Hi @goronator,

Welcome to the Community!

Just checking if you still require any assistance here?

If so just let us know here and we will assist you further.

 

Kash

Hi I live in UK for 2 years+, can I order a phone plan?

Userlevel 8
Badge +9

Hi I live in UK for 2 years+, can I order a phone plan?

You’ll need at least 3-years+ of UK address history @AC123, otherwise you’ll fail the iD Mobile new phone plan customer validation checks.

 

Userlevel 7
Badge +7

Hi @AC123,

Welcome to the Community!

I hope that @andewhite has answered your question.

If you require further assistance, please let us know.

 

Kash

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