Question

change my plan

  • 16 November 2023
  • 1 reply
  • 18 views
Antony Barson
Rank

Hi. My account is currently showing I have no option to change me plan, but as of 22nd, I have nothing left to pay, and am waiting for a new phone from a different supplier.

 I go on to PAYG or a new low price tariff if I’m only likely to be on it a couple of weeks.

 

thanks

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Antony Barson,

Welcome to the Community!

If you are currently on a monthly contract you can’t change to pay as you go.

You would need to wait until you are eligible for an upgrade or plan change in order to change the plan.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?