I’m currently receiving around 2mb down and 0.5-1mb up. This is unacceptable for the price point. Is there any way I can sort this issue? I’m afraid I will have to cancel my cancel if not.
Hi
Welcome to the Community!
I’m sorry to hear that.
Have you checked the coverage and network status at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
If there are any issues in the area this will affected your data speed.
However if you wish to cancel we can assist with this via PM, please let us know.
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more