I ordered a new IDMobile SIM, and they’ve started taking payment. The first SIM just didn’t work - it was unrecognised in my devices, so I spoke on the help chat, and they sent out another.
This one at least seems to be recognised, but there is no number or sign of the SIM actually working on the network.
Undeterred, I went through the registration process, in the hope that this would somehow unlock things. Inevitably, we get to the “we have sent you a text” stage, and I can’t move past that.
Because, STILL, 3 weeks in, the SIM isn’t actually registering on the network to allow me to receive texts, far less connect to the network and use the service I am PAYING to use.
I am really becoming extremely fed up with this. I’m hoping that maybe it just takes IDMobile a bit of time to authorise the SIM, but if this doesn’t work, I’m ripping the damn thing out, sending it back, and expecting a full refund.
I’m tech-literate. I’m not a fool. If I can’t make this work, it’s almost certainly not me, and heaven help less tech-aware types having to go through this process.
Best answer by andewhite
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