Question

Help please - want to pay bill and cancel contract

  • 12 June 2021
  • 1 reply
  • 51 views

Hello, 

 

I have been sent an email requesting to pay a bill, however I can not log in as my account is not recognised for some reason (I have had to make new account to write this)  the email has given me a number to phone but all staff have been sent home due covid and live chat does not work. 

I cannot seem to find any contact to talk to someone. I would like to cancel my ID network service. 

 

Can anyone help please? 

 

Thankyou,

Sam

 


This topic has been closed for comments

1 reply

Userlevel 6
Badge +8

Hi @bygrave ,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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