I got a txt saying at midnight UK my bundle would run out. I tried to buy a bundle on the app and it wouldn’t work. So I tried again on my web browser, it took the payment this time but it’s not showing anywhere on my id account and my bundles run out :( I’m on my daughters hot spot :/ please can someone help asap? Thanks
Best answer by WelshPaul
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🙏🏼🙏🏼🙏🏼
+6
Quickest way to get this resolved would be by speaking to a live chat agent
You can do that here.
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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