ID Data plan removed

  • 15 December 2020
  • 1 reply

I joined ID last week via Carphone Warehouse to set up a business phone number, as my new phone has dual sim.

This morning I woke up to this message with no explanation


You're ID Data plan has been removed, and its totally gone from my phone?????


Any thoughts, help, advice?



1 reply

Userlevel 7
Badge +10

Hi there @Andy Gardner 

Did you restart your phone to see if things have improved?

Could we get your full postcode to take a further look into any known problems locally?