Question

ID mobile sim not connecting with my router

  • 17 December 2023
  • 2 replies
  • 20 views

I've been with ID for several years.  I can use my mobile to ring if I am outside the house, presumably using a ID mobile data connection rather than the home router.However when I use it in the house it says "Not registered on network" or "Out of service area" even through I am sitting a couple of foot from the router.  Any idea why this is happening and how I overcome it.


2 replies

Userlevel 8
Badge +9

Sounds like the iD mobile signal indoors, at your location, is very weak @Timgro

Do you have a home Wi-Fi network? 

If you do, and your handset supports Wi-Fi Calling, you might be able to use the iD WiFi Calling service for calls and texts at home while indoors. 

 

 

Userlevel 7
Badge +7

Hi @Timgro,

Welcome to the Community!

Have you checked the coverage and network status in your area?
Please use the link HERE and let us know if any issues show.

 

Kash

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