I am an old person who struggles with modern tech. I have been trying to speak to BOT, sending messages, registering, phone calls, all to no success. All I want to do is pay for a sim card renewal, you would not believe how difficult a thing could be, they do not even recognise their own phone number/
Hi
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If so please let us know here and we can help you out.
Kash
Emails to iD may never receive a reply, and if they do they may just ask you to use live chat.
Good luck
Okay
The agents work until 8pm weekdays, and 6pm at weekends.
Good luck.
Thank you for your reply and advice. I have just found another way e mail. I am not sure if I have made contact. Mike
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