mr

  • 15 July 2023
  • 5 replies
  • 67 views
A
Rank

Internet data is not working 2 days in Croatia, Germany, France. id You are killed my holidays. 

I used only 7 GB.

Contract in roaming 30gb

bad id company 

5 replies

WelshPaul
Rank
Userlevel 8
Badge +6

There is something going on with roaming at the moment. It’s not just iD Mobile, I am reading similar posts over on the SMARTY community board too. 

Kash
Rank
Userlevel 7
Badge +7

Hi @Artur603300,

Welcome to the Community!

We are aware of the issue and it has since been fixed.

Please can you advise if you still have any issues and we would be happy to help.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
D
Rank

Can I get a new SIM card please i take it out and cannot find it [REDACTED]

andewhite
Rank
Userlevel 8
Badge +9

Can I get a new SIM card please i take it out and cannot find it 074xx xxx xxx

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Daley 

 

Do you still require any assistance on this? If so please let us know so we can help arrange a replacement SIM card.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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