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Need proof of usage

J
Rank

Need proof of usage for insurance purposes. Specifically: “Proof of usage should include the device make, model, IMEI number and the first and last date the device was used”.

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Best answer by Mohammed 3 May 2023, 14:15

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13 replies

Mohammed
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Userlevel 7
Badge +10

Hey @James_Gould,

Have you since spoken to someone to get this or did you still need assistance?

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank

I still need assistance as i haven't spoken to anyone yet. Many thanks. 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @James_Gould,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
U
Rank

Dis you manage to get this sorted? I've email but had no response 

 

Thanks 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @User2105,

We can PM you here to help with getting the proof of usage if you needed for your insurance?

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
U
Rank

Hi, if you could pm me that would be great thank you 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @User2105,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
freya24
Rank
Userlevel 1

Hello, i also need proof of usage for insurance claim, how can I obtain this quickest please?

Tom
Rank
Userlevel 7
Badge +4

Hi @freya24 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom Tank
Rank

I need a copy of my proof of usage for an insurance claim. I'm not able to get through to anyone on the live chat. How do I got about accessing this document? 

Tom
Rank
Userlevel 7
Badge +4

Hi @Tom Tank 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank

Hi, I request a proof of usage for my insurance claim. Can you please provide? Thanks

Kash
Rank
Userlevel 7
Badge +7

Hi @SiaubiakaZ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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