Question

no signal, no 4g nor any bars

  • 13 November 2023
  • 2 replies
  • 25 views

Userlevel 1

Hi, I currently have zero signal, bars, 4g, I’ve turned data on/off, turned my phone on and off, put the sim in another phone all not working, 

 

please help


2 replies

Userlevel 8
Badge +9

If the SIM doesn’t work in two different mobile phones, it sounds like you’ve got a damaged, faulty, or inactive SIM card @Jamie Greenley

A replacement iD SIM card might fix the issue.

 

Userlevel 7
Badge +7

Hi @Jamie Greenley,

Welcome to the Community!

Did you manage to get a replacement SIM?

If there aren’t any issues in the area and your replacement SIM doesn’t fix it, there could be an issue with the handset.

Please let us know if you require further assistance.

 

Kash

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