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pay to go sim delievery

  • 24 January 2023
  • 4 replies
  • 38 views

Hi there,

 

 I have ordered pay as you go sim on Thursday 19 January, but still haven't received any email other than reference number, for delivery details. And also how long will I have to wait, as it was mentioned that royal mail will deliver within 3-5 working days??

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Best answer by Mohammed 25 January 2023, 13:39

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4 replies

Userlevel 8
Badge +9

Guess the 5 working days would be 20th, 23rd, 24th, 25th and 26th January.

Any emails in your Junk or Spam folders @Abdullah191

No, they haven't updated me regarding the details of delivery.. I have checked spam and junk folders also

Userlevel 8
Badge +9

Okay, so if you haven’t received your PAYG order by 26th Jan, you might need to contact the iD telesales team.

You can contact them on 020 7139 1397, during normal office hours - have your Order Number ready.

Good luck @Abdullah191

Userlevel 7
Badge +10

Hey @Abdullah191 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

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